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· Client purchases lease agreement. She knows she needs it but is not certain of the provisions which should be included.
· Client sends us brief message to explain.
· We contact the client by telephone and explore the issues together. We fix an approximate start cost of R 3,500 - not a quote, but an estimate.
· Client pays into her new account via the Net Lawman website. She then contacts us to confirm she has made payment.
· We look at the information provided and ring client for explanation of a few of her ideas.
· We draw a first draft lease document and e-mail it to the client within 48 hours of payment.
· Client looks at the changes and returns with some additional points.
· We amend the draft to include all agreed finer details and send to the client.
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