Letter to gas supplier suggests that the meter be read free of
charge unless it is not inaccurate. Suggests compensation
might be appropriate if meter is faulty
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Letter to car sales company stating the car just bought is
faulty. Demands either complete refund, or free repairs
together with compensation to cover inconvenience Refers
to the law
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Letter to garage, after repairs, stating that the bill was too
high The letter asks for a refund of excess money. Indicates
possibility of legal action
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Letter to driver who caused accident Provision of information
and request for his Holds him responsible and indicates
possibility of legal action
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Letter to garage stating the repair work carried out has
caused other faults to the vehicle Asks for compensation to
pay for repairs carried out elsewhere. Indicates possibility of
legal action
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