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Miscellaneous |
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ZA-AN001 |
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| Sale agreement for dog | | | Price: R95.00 |
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Comprehensive yet simple sale agreement - includes: identity of dog, breeding, terms of transfer, the price, documentation. |
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Service providers (letters) |
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ZA-RF010 |
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| Restaurant: food poisoning claim | | | Price: R35.00 |
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Letter to restaurant claiming compensation for personal injury, namely food poisioning as a result of eating there. Indicates possibilty of legal claim. |
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ZA-RF011 |
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| Restaurant food quality complaint | | | Price: R35.00 |
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Letter to restaurant claiming that food was not to reasonable standard. Seeks compensation. Indicates possibility of legal claim. |
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ZA-RF012 |
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| Restaurant: lost reservation claim | | | Price: R35.00 |
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Letter to restaurant seeking compensation for a "lost" reservation. Indicates possibility of legal claim. |
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ZA-MI002 |
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| General commercial services complaint | | | Price: R35.00 |
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Letter of complaint to service provider, seeking compensation. Indicates the possibility of legal action |
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Shared ownership |
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ZA-CB102 |
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ZA-EQ007 |
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ZA-CB103 |
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ZA-CB104 |
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ZA-CB101 |
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ZA-EQ006 |
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Telecoms utilities traders and builders(letters) |
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ZA-CB002 |
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| Garage service claim - money back | | | Price: R35.00 |
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Letter to garage stating the repair work carried out has caused other faults to the vehicle. Asks for compensation to pay for repairs carried out elsewhere. Indicates possibility of legal action. |
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ZA-UT002 |
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| Electricity bill query | | | Price: R35.00 |
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Letter to electricity supplier. Suggests that the meter be read free of charge unless it is not inaccurate. Suggests compensation might be appropriate if meter is faulty |
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ZA-CB001 |
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| Garage Service bill complaint | | | Price: R35.00 |
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Letter to garage, after repairs, stating that the bill was too high. The letter asks for a refund of excess money. Indicates possibility of legal action. |
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ZA-UT011 |
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| Gas bill query | | | Price: R35.00 |
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Letter to gas supplier. Suggests that the meter be read free of charge unless it is not inaccurate. Suggests compensation might be appropriate if meter is faulty. |
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ZA-TR001 |
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| Complaint to a bus operator | | | Price: R35.00 |
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Formal letter providing a suitable framework for any complaint to bus operator. |
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ZA-CB010 |
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| New car complaint | | | Price: R35.00 |
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Letter to car sales company stating the car just bought is faulty. Demands either complete refund, or free repairs together with compensation to cover inconvenience. Refers to the law. |
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ZA-TR010 |
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| Complaint to a railway operator | | | Price: R35.00 |
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Formal letter providing a suitable framework for any complaint to train operator. |
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Travel |
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ZA-CB030 |
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| Sale agreement -car or other vehicle | | | Price: R35.00 |
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Suitable for anyone buying or selling. Sets out identity of vehicle and terms of sale. Use to be sure all important terms are included |
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ZA-MT004 |
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| Motor accident: letter to driver at fault | | | Price: R35.00 |
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Letter to driver who caused accident. Provision of information and request for his. Holds him responsible and indicates possiblity of legal action. |
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ZA-CB104 |
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ZA-MT001 |
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| Motor accident: witness in car | | | Price: R35.00 |
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Asking witness to provide information as to what he saw and act as witness. |
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ZA-TR020 |
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| Complaint to an airline about a flight delay | | | Price: R35.00 |
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Formal letter providing suitable framework for complaint. Asks for compensation. Refers to the law in order to prompt a quick response. |
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ZA-MT002 |
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| Motor accident: car repair | | | Price: R35.00 |
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Letter to garage requesting quotation for repair. Includes reference to hire car whilst car is being repaired, photographic evidence, and a detailed report of damage to the vehicle in order to use it in the claim |
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ZA-TR040 |
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| Holiday Complaint | | | Price: R35.00 |
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Formal letter providing suitable framework for complaint. Asks for compensation and refers to the law in order to prompt a quick response. |
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ZA-IN002 |
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| Holiday insurance: stolen goods claim | | | Price: R35.00 |
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Letter to claim on holiday insurance policy for goods stolen. |
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ZA-MT003 |
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| Motor accident: letter to own insurer | | | Price: R35.00 |
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Letter to own insurer giving details of accident, as required by the policy. Requests claim for for formal processing of claim. |
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ZA-TR041 |
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| Lost luggage compensation request | | | Price: R35.00 |
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Letter to carrier, self explanatory. Indicates possibility of legal action. |
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