About these documents:
For a host company: these documents are critical to ensure a good relationship between you and your client because they will help to protect you in every way.
For a client: web site hosting is frequently an ongoing, long-term affair. As the value of your web site increases, you will want to ensure it is “safe” in every way. This document will help you to get the agreement right in a way which suits you.
Who will use these documents?
Any person or company who:
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wants to place their web site with a host who will provide Internet access;
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who operates a web site hosting business;
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who wants to place their own hardware installation with a co-location host who will provide Internet access.
Key features:
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includes standard terms and conditions which tend to be both inflexible and biased heavily in favour of the host, so this document will be favoured by hosting customers;
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suitable for almost all small or medium sized web sites;
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can be used for hosting on either a shared or a dedicated server;
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protects both parties.
These documents include provisions for:
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the host's draft Acceptable Use Policy;
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draft schedule of services which could be included;
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system and network security;
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confidentiality and third party software rights;
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other usual legal provisions - warranties, exclusions, indemnities, etc
