Terms and conditions for sale of goods and services for South Africa

Who will use this document?

• a manufacturer or merchant selling any type of goods.
• suitable for use within South Africa or overseas.
• not suitable for an e-commerce merchant – choose ZA-ECM101 instead
• essential that it is used before contract formation

Key features:

• a standard terms and conditions document suitable for almost all scenarios
• standard, non-negotiable “terms and conditions”, intended to be drawn to the attention of customers or prospective customers by printing on the reverse of quotation form, printing in catalogue or on similar document.
• comprehensive, plain English document incorporating all the most usual provisions.
• includes required clauses relating to distance selling, which may be removed or changed for sales to a business.
• provides a critical framework to protect your business.

This document includes provision for:

• contract formation and commencement;
• substitute goods;
• payment methods and processes;
• delivery: home or abroad;
• goods returned procedure;
• import taxes of recipient (they pay!);
• returns;
• extensive disclaimers;
• More appropriate legal provisions - warranties, exclusions, indemnities, etc.