Manual on health and hospitality industry for South Africa

Why have HSE manuals and policies?

There are strict laws on health, safety and welfare at work. Compliance is critical. It is too late when an accident has occurred. Your team must know how best to prevent the accident.

Who will use this manual?

ZA-HSE003 is a comprehensive ‘all round’ manual for use in the health and hospitality industry. We have identified the main causes of accidents and ill health within the industry and targeted these aspects in detail. Whether you are in catering, boat charters, dentistry this manual deals with the most important health and safety issues within the industry.

Key features:

• ZA-HSE003 is a model policy for a medium or large organisation within health and hospitality with up to 5,000 staff.  It contains narrow, industry specific provisions, is fully comprehensive and in plain, easy to understand English.
• It makes it easier for a manager to manage the business by setting out clear paths through the law and processes involved.
• The structure and layout are easy to follow and can be cut down or otherwise edited according to your particular requirements.

The manuals are divided into sections as follows:

• Introduction;
• Manual control sheet – for revision and updates;
• HSE management systems - 'how to implement this manual in the workplace', 'what documentation are involved', 'what records are to be kept for compliance with law', etc.
• Planning and control;
• Legal and other requirements;
• Objectives;
• Management programmes -  deals with responsibility for environmental management programmes, performance measurement, action plans, reviews and amendments, dealing with new process/activities, etc.
• Organisation;
• Training & awareness;
• Communication & consultation;
• General arrangements;
• Risk assessment;
• Emergency response;
• Measurement analysis & improvement;
• Review

It includes Appendices on:

• HSE policy statement
• HSE organisation structure – names the individuals responsible for health and safety.
• HSE responsibilities – aids in delegating tasks to the appropriate individuals so that everyone knows their responsibilities within the organization
• HSE safe working practice guide
• Industry specific health and safety hazards (including manual handling, musculoskeletal injury control, noise and vibration, safe use of cleaning chemicals, dealing with members of the public safely, dermatitis, managing slips, trips and falls)